Privacy Policy

Cosmetix (“we”, “our”, or “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our clinic, use our services, or communicate with us via email at info@cosmetix.me.

1. Information We Collect

We may collect and process the following types of personal data:

a. Personal Identification Information

• Full name
• Date of birth
• Contact details (phone number, email address)
• Address

b. Medical and Health Information

• Medical history
• Treatment records
• Allergies and conditions relevant to treatments

c. Payment Information

• Billing details
• Payment method information

d. Technical Data

• IP address
• Browser type and usage data (if you use our website)

2. How We Use Your Information

We use your information for the following purposes:

• To provide medical and cosmetic treatments safely and effectively
• To manage appointments and communicate with you
• To maintain accurate medical records
• To process payments and invoices
• To comply with legal and regulatory obligations
• To improve our services

3. Legal Basis for Processing

We process your personal data under the following legal grounds:

• Your consent
• Performance of a contract (providing services)
• Compliance with legal obligations
• Legitimate interests (such as improving services)

4. Sharing Your Information

We may share your data with:

• Regulatory authorities when required by law
• Payment processors and administrative service providers

We do not sell or rent your personal data to third parties.

5. Data Retention

We retain your personal and medical information only as long as necessary:

• To fulfill the purposes outlined in this policy
• To comply with legal and medical record-keeping requirements

6. Data Security

We implement appropriate technical and organisational measures to protect your data from:

• Unauthorised access
• Loss or misuse
• Disclosure or alteration

7. Your Rights

Depending on your location, you may have the right to:

• Access your personal data
• Request correction of inaccurate information
• Request deletion of your data
• Restrict or object to processing
• Withdraw consent at any time

To exercise these rights, contact us at info@cosmetix.me.

8. Cookies and Website Usage

If you use our website, we may use cookies and similar technologies to:

• Enhance user experience
• Analyse website traffic

You can manage cookie preferences through your browser settings.

9. Third-Party Links

Our website or communications may contain links to third-party websites. We are not responsible for their privacy practices.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted with a revised effective date.

11. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Cosmetix
Email: info@cosmetix.me